Client web panel

Separate entry points#

The softswitch has an administrative frontend and a client-mode frontend built from the shared React project. The commercial SMSFlare website's customer account is a separate application; it is not automatically an SMPP client account.

Enable client access#

The instance administrator enables Web Access for the intended SMPP/Voice account and supplies the client-panel URL and credentials. Disabling Web Access revokes that client's non-admin sessions in the current save path.

Working as a client#

Use the client-mode navigation and reports to inspect your account's available traffic, delivery records, cost and click information. Administrative account/provider/routing operations are not normal client tasks. Filters and exports remain scoped by the backend permissions; hiding a menu is not an authorization mechanism.

Report a delivery issue#

Provide the submit ID, destination context, timestamp/time zone, expected outcome and observed status. Do not send the account password in a ticket. An administrator can correlate the corresponding provider and event trace.

Balance and billing#

The displayed balance and credit setting have distinct meanings. Confirm billing arrangements with the instance operator. Hosting-plan payments on the public website and per-message wallet transactions inside the softswitch are separate records.

Dashboard and CDRs#

Your Dashboard opens after login and shows only your account's SMS/Voice traffic and wallet. Administrator connection summaries and other clients' traffic are unavailable. Open CDRs for individual records, trace details and exports permitted for your account.